Join Warren Hogan, Chief Economist, Judo Bank, to hear a comprehensive overview of the 2024-25 Federal Budget. Warren will discuss the implications of the Budget for businesses and consumers, and there will be a Q&A for attendees to gain deeper insight. 

Warren has been in the finance industry for over twenty years, having acted as Chief Economist for ANZ and Credit Suisse. Warren is also a regular contributor to the Australian Financial Review. 

Members can register here.

Non-members can register here.

The next instalment of our webinar series AFCA: Working with Industry and Consumers will give our members a chance to hear directly from the complaints authority to understand recent developments, trends, and challenges facing the financial sector. 

The webinar will spotlight:

• updated complaint statistics and emerging trends

• insights on AFCA's ongoing engagement with members and forthcoming consultations

• relevant industry updates and initiatives.

Members can register here.

Non-members can register here.

Tune in to hear CreditorWatch CEO, Patrick Coghlan, discuss the upcoming Quarterly Business Risk Index, a comprehensive analysis of current business conditions.

Hear CreditorWatch's insights on:

• What the new economic indicators could mean for the next year, offering an overview of potential challenges and opportunities that businesses might encounter.
  

• Trends in insolvency and Australia's economic position, and what it suggests for future business strategies

Members can register here

Non-members can register here

This in-person event will help attendees get ready for their compliance with the Consumer Data Right (CDR) and will focus on the implementation effort required for day-one readiness with the statutory data sharing regime come November 2024. 

Designed for representatives of in-scope non-bank lenders (designated as Initial Providers or Large Providers under Draft Rules), this half-day workshop will be relevant for Strategy Managers, Risk & Compliance Officers, Product Owners, Technology Owners and Solution Architects.

Join us to hear from subject-matter experts at Cuscal and Basiq on:

• mobilising and executing a CDR program of work

• high-level risk and resource requirements to consider when designing your approach to CDR compliance

• how to activate as a Data Holder in the CDR Register.

• working with a CDR Partner to achieve CDR compliance.

• how to leverage CDR data to digitise manual processes, reduce credit risk, improve your customer experience and create a competitive advantage.

Speakers include:

• Roza Lozusic, Executive Director Policy and Public Affairs, AFIA

• Tom Picone, Domain Lead Data Products, Cuscal 

• Ben Gompes, Head of Sales, Basiq

Attend to takeaway a greater understanding of the pathway to compliance and how to take advantage of the opportunities that the CDR creates for your organisation.

If you have any questions or comments regarding the session, please contact elle.buckley@afia.asn.au.

Please RSVP here.

Attend to gain exclusive insight into Experian's recently launched Risk Radar Report - highlighting perspectives shaping the risk landscape from 75 Australian risk leaders. Experian's expert facilitators will explore current forces influencing risk strategy and how risk leaders are adapting to manage the increasing rates of hardship. We’ll also discuss the focus on customer support to enhance financial wellbeing and the pivotal role of data and technology in charting a course through future challenges.

The roundtable event will be hosted by Associate Member, Experian.

The Risk Radar Roundtable is designed to bring together influential risk and compliance leaders for an exchange of views on industry issues, trends, and emerging risks. It's an opportunity to collectively shape agendas and identify areas of challenge. Our open, facilitated format encourages active participation. Contribute to the conversation, pose questions, share your thoughts, and join industry leaders in discussing required actions.

This is an invite-only event, please contact elle.buckley@afia.asn.au

Unlock the full potential of your data management practices with the latest in technology and AI. Join us for an informative session with Paul Mulvenna and Gabrielle Brosas, Microsoft software solutions specialists from 365 Mechanix. They'll delve into the prevalent challenges in data management and unveil smart, innovative solutions to enhance productivity and efficiency within your organisation.

In this webinar, 365 Mechanix will cover:

• The critical importance of managing your data accurately.

• Practical strategies to improve your data management processes.

• How to leverage technology and AI to transform your data handling.

• Guidance on implementing these solutions to achieve results.

Members can register here.

Non-members can register here.

As executive leadership teams and Boards consider the year ahead, SEC Newgate will be presenting a Headwinds & Tailwinds webinar showcasing their unique insight into what’s ahead this year and the issues that will have implications for your organisations’ brand and reputation management and success.

Drawing on their extensive national and international research work coupled with their insights around state, national and international politics, SEC Newgate’s leaders will provide you with an overview of the current state of play and what’s likely to be the key issues to consider over the coming 12 months. 
 
The presentation will cover: 

• The community perspective – what our research is telling us about the hearts and minds of Australians, the issues that most concern them, how consumer expectations are changing; what is shifting the dial and driving change in the political and business spheres;

• The political perspective – what is the state of play in politics both here and globally and how issues will evolve and what to look out for in 2024;

• The macro trends shaping operating environments – including the impact of how people are consuming information and their changing lens on the economy and other headline issues (e.g. cost of living, housing affordability, inequality, climate change and personal wellbeing); and

• Emerging best practice in reputation management – how leading organisations are protecting and managing their reputation and working collaboratively with their stakeholders.

Members can register here.

Non-members can register here.

In this session Linda Jukic, Founder and Creative Director, and Joanna Lilley, Principal, The Accompany Group, will break down the jargon around brand; what do we mean by brand strategy, what makes a successful brand and what components should you be thinking about as your business evolves.

They will unpack why building a strong strategic foundation is especially important and provide some practical tools to get you thinking.

This session is most relevant for non-marketing professionals who want to understand more about the area of brand and be able to provide an informed point of view.  

Prior to Accompany, Linda led as Creative Director some of Australia’s most acclaimed brand and communications agencies shaping some of the country’s biggest financial brands including Commonwealth Bank, Westpac, Macquarie Bank and IAG.Jo has worked with a number of financial organisations including Macquarie Bank, Aussie Home Loans, Westfund Insurance, Pendal, OFX, Woolworths Insurance, Insignia, CGU and BOQ.

Members can register here.

Non-members can register here.

Join Adam Boyton, Head of Australian Economics at ANZ, to hear about the latest economic developments in Australia. 

The webinar will help members understand the larger forces at play that shape Australia's economic trajectory, and will discuss the nuances of individual markets, consumer behaviors, and business strategies.

The webinar will cover: 

• Macroeconomic trends including implications from the latest consumer and retail data

• The current inflationary environment, and how that is impacting households and businesses.

The forum will be held on Thursday 30 November at 12pm and will be recorded and shared among members.

Member registration

Non member registration

The Data Standards Body (DSB) in the Consumer Data Right (CDR) Division of Treasury will host a data standards forum for AFIA members, to discuss the proposed amendments to the CDR Rules for Non-Bank Lending. DSB are developing the Technical and Consumer Experience Guidelines which will be implemented alongside the CDR.

The forum will introduce the work the DSB is doing on the CDR, to guide on upcoming actions and assist the DSB in understanding the sector. It will also give members an opportunity to provide direct feedback to Treasury, outside the usual scope of consultations. James Bligh, Lead Architect, Data Standards Body, and Nils Berge, Solutions Architect, Data Standards Body will host the forum.

The forum will be held on Wednesday 8 November at 2pm.

Please email kate.melville@afia.asn.au to register.

Looking for the latest financial services insights, trends, innovation, and expert thinking? Returning for its twenty-seventh year, the AFIA Conference will bring together the brightest minds and industry leaders to address the critical issues facing the finance industry, not only now, but in years to come.

Since its inception, the AFIA Conference has conscientiously selected its themes to reflect the key risks, opportunities and challenges shaping the Australian finance industry. This year's event is no exception.

Our 2023 Conference theme is Stepping into New Possibilities – we will be exploring how we can step up to the challenge of driving our industry forward in an evolving macroeconomic environment. How we can be more open to change, innovation and evolution, to drive growth, promote new business opportunities and create new customer experiences, and build impactful connections across our industry. It’s about stepping outside of our comfort zone – being willing to explore fresh ideas and building impactful new connections – to ultimately position our industry as a key contributor to Australia having a resilient, inclusive and sustainable future. It’s also an opportunity to reconnect with industry colleagues and peers and learn from influential thought leaders, policymakers and subject-matter experts across our industry. 

Taking place on Tuesday, 31 October 2023 at one of Sydney’s most iconic waterfront venues, 12-Micron Barangaroo, this exclusive one-day conference will feature keynote speakers, interactive fireside chats and panel discussions that shine a spotlight on the state of the financial services landscape with an increased focus on new and upcoming regulation and industry developments, payments, cybersecurity and data, sustainability, AI, and leadership.

As a first-ever, the conference registration includes a complimentary seat (valued at $300 + GST) at our 2023 awards gala dinner - The Affies - to be held on Monday,
30 October 2023 at the conference venue from 6.00pm to 9.00pm. Here, guests will acknowledge and celebrate the achievements, programs and initiatives of individuals and organisations that have been instrumental in driving positive outcomes for financial services and have a good time!

If you want to stay well-informed of industry developments, remain at the forefront of emerging issues and better understand the impact of regulatory reforms on your customers and businesses, as well as gain accreditation (CPD) points register today to secure your presence at the finance industry’s must-attend event of the year.

Members and Non-members can register here.

Facing a record 97,000 complaints in the past 12 months, and a landscape marked by consumer grievances, scams, and increased financial stress, the Australian Financial Complaints Authority (AFCA) is at the epicenter of challenges confronting the financial sector. 

The next instalment of our webinar series AFCA: Working with Industry and Consumers will give our members a chance to hear directly from the complaints authority to understand recent developments, trends, and challenges facing the financial sector. 

The webinar will spotlight:

• updated complaint statistics and emerging trends

• insights on AFCA's ongoing engagement with members and forthcoming consultations

• relevant industry updates and initiatives.

Members can register here.

Non-members can register here.