Dr Emma Penzo GAICD
Head of Policy
Emma Penzo is a senior financial services executive with more than 25 years’ experience spanning banking, corporate strategy, public policy, industry advocacy and governance.
Before joining AFIA, Emma held senior leadership roles at the Australian Banking Association, including Head of Economic Policy, where she led industry engagement on major economic and regulatory reforms. Earlier, she held corporate strategy and product leadership roles at ING, advising CEOs and boards on business strategy.
Emma combines commercial and strategic experience with a deep understanding of the regulatory and public policy environment, bringing a collaborative and outcomes-focused approach to industry leadership and advocacy.
Emma holds a PhD in regulatory change, and is a graduate of the Australian Institute of Company Directors with extensive non-executive director experience.
