Finance in Focus Portal
AFCA opens joint consultation on draft Approach to family violence and Approach to financial elder abuse
The Australian Financial Complaints Authority (AFCA) is inviting feedback from stakeholders on two Approach documents that focus on key areas within banking and finance.
AFCA webinar on its Approach to Small Business Lending
The Australian Financial Complaints Authority (AFCA) is conducting a check-in with stakeholders by webinar after a period of 12 months following implementation of its Approach to Lending to Small Business.
Change to conditions of AFCA’s authorisation as ombudsman service
Assistant Treasurer and Minister for Financial Services Stephen Jones has announced a new ministerial direction which will enable the Australian Financial Complaints Authority to investigate culpability of the receiving bank on behalf of a scam victim.