Modernising Digital Servicing to Strengthen Lending Value Chains

Written By Elle Buckley

In today’s dynamic financial services landscape, modernising loan servicing is essential for Australian financial institutions to remain agile and competitive. The lack of a robust servicing infrastructure has hindered their ability to respond swiftly to evolving borrower expectations and shifting market conditions.

Pennant’s future-ready Loan Management System (LMS) bridges this gap by enabling:

  • Operational agility and scalability to support future growth, cross-product expansion and post-settlement digitisation.

  • Robust repayments management to handle complex repayment structures.

  • Increased operational efficiency through FTE realignment, improved cost-to-income ratios, and reduced business and IT risks.

  • Lower ‘Cost to Serve’ and ‘Time to Serve’.

  • Simplified operations, to minimise complexity and TCO.

  • Automated asset classification and NPA management.

With built-in simulation tools, instant rate-change capabilities, and real-time configurability, Pennant’s LMS empowers institutions to take full control of servicing: enhancing responsiveness, strengthening risk management, and improving borrower satisfaction.

For more information, visit: https://www.pennanttech.com/lms/

Contact: marketing@pennanttech.com

Elle Buckley
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