Useful Resources

For industry

Department of Industry, Science and Resources

Australia's AI Ethics Principles

Voluntary AI Safety Standard

Australian Signals Directorate

Implementing Multi Factor Authentication

Australian Cyber Security Centre

Resources for business on cyber security

Australian Securities & Investments Commission (ASIC)

ASIC Regulatory Guide 209 Credit Licensing: Responsible Lending Conduct

ASIC Regulatory Guide 271: Internal Dispute Resolution

ASIC Regulatory Guide 277: Consumer Remediation

ASIC Regulatory Guide 96 Debt Collection Guideline: For collectors and creditors

e-Safety Commissioner

Safety by Design

Office of the Australian Information Commissioner

Privacy guidance for organisations

Australian Finance Industry Association (AFIA) – Member Portal (login required)

Privacy Toolkit

Cyber Toolkit

For customers

Australian Securities & Investments Commission (ASIC)

Moneysmart

Australian Finance Industry Association (AFIA)

Consumers in financial difficulty – where to get help?

Business customers – where to get help?

Australian Small Business and Family Enterprise Ombudsman (ASBFEO)

Resources and tools for small business

Mortgage & Finance Association of Australia

Factsheet: How mortgage brokers get paid