Contents
Message from AFIA CEO Diane Tate
Guidelines
Useful Resources
For industry
Department of Industry, Science and Resources
Australia's AI Ethics Principles
Australian Signals Directorate
Implementing Multi Factor Authentication
Australian Cyber Security Centre
Resources for business on cyber security
Australian Securities & Investments Commission (ASIC)
ASIC Regulatory Guide 209 Credit Licensing: Responsible Lending Conduct
ASIC Regulatory Guide 271: Internal Dispute Resolution
ASIC Regulatory Guide 277: Consumer Remediation
ASIC Regulatory Guide 96 Debt Collection Guideline: For collectors and creditors
e-Safety Commissioner
Office of the Australian Information Commissioner
Privacy guidance for organisations
Australian Finance Industry Association (AFIA) – Member Portal (login required)
Privacy Toolkit
Cyber Toolkit
For customers
Australian Securities & Investments Commission (ASIC)
Australian Finance Industry Association (AFIA)
Consumers in financial difficulty – where to get help?
Business customers – where to get help?
Australian Small Business and Family Enterprise Ombudsman (ASBFEO)
Resources and tools for small business