Technology in Transition: Are We Keeping Up?

  • Navigating Change with Strategy: Drawing from Sun Tzu’s *Art of War*, the talk emphasizes the importance of understanding the rapidly shifting technological landscape to stay ahead, where knowing the "ground" means grasping the pace and nature of innovation.

  • AI’s Expanding Influence: From wearable translators and humanoid robots to AI-generated media and anticipatory hiring strategies, the talk explores how AI is reshaping industries, jobs, and even personal interactions, creating both caution and opportunity.

  • AI in Finance for Competitive Edge: The financial sector could be leveraging AI to boost productivity, automate complex processes, and enhance decision-making—transforming everything from credit assessments to legal reviews and strategic signalling. Advise, start easy start small.

  • Barriers to Responsible AI Adoption - Key blockers include emerging risks (hallucinations, disinformation, deepfakes, job displacement), lack of strategic planning, poor data quality, low AI literacy, and incomplete products—highlighting the need for thoughtful governance and design.

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Embedding Customer Centricity Where It Counts

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Leading with Intelligence: Members Driving AI Adoption